Privacy Policy
How Ecoo Hyper Retail Private Limited ("Ecoo Basket", "we") handles information collected through this website and our services.
Note: We collect only what we need to serve you, and we never sell your personal information. Questions are welcome — our contact details are at the end.
1. Information We Collect
We may collect information you provide directly — such as your name, business name, phone number, email address and order details — when you contact us, place an order, or register as a retail or supplier partner. We may also collect basic technical information (such as browser type and pages visited) automatically when you use this website.
2. How We Use Information
We use information to process and deliver orders, provide customer support, manage partner relationships, issue GST-compliant invoices, improve our services, and communicate about your orders and enquiries. We do not sell your personal information.
3. Sharing of Information
We may share information with service providers who help us operate (for example, logistics and payment partners), and where required by law. Any such sharing is limited to what is necessary for the stated purpose.
4. Data Security & Retention
We take reasonable measures to protect information against unauthorised access, and retain it only as long as necessary for the purposes described here or as required by applicable law.
5. Cookies
This website may use basic cookies or similar technologies to support functionality and understand usage. You can control cookies through your browser settings.
6. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us using the details below.
7. Contact Us
Questions about this policy? Email info@ecoobasketb2b.com or call +91 93423 58226.
Registered office: Sf. No. 215 Pt No. 120, Sh No. 5, Rajesh Garden Main Road, Vanagaram, Poonamallee, Tiruvallur – 600095, Tamil Nadu, India