How Ecoo Hyper Retail Private Limited ("Ecoo Basket", "we") handles information collected through this website and our services.
Note: This policy is a draft template and should be reviewed by a legal professional before relying on it.
We may collect information you provide directly — such as your name, business name, phone number, email address and order details — when you contact us, place an order, or register as a retail or supplier partner. We may also collect basic technical information (such as browser type and pages visited) automatically when you use this website.
We use information to process and deliver orders, provide customer support, manage partner relationships, issue GST-compliant invoices, improve our services, and communicate about your orders and enquiries. We do not sell your personal information.
We may share information with service providers who help us operate (for example, logistics and payment partners), and where required by law. Any such sharing is limited to what is necessary for the stated purpose.
We take reasonable measures to protect information against unauthorised access, and retain it only as long as necessary for the purposes described here or as required by applicable law.
This website may use basic cookies or similar technologies to support functionality and understand usage. You can control cookies through your browser settings.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Questions about this policy? Email info@ecoobasketb2b.com or call +91 93423 58226. Registered office: Plot No. 120, Shop No. 5, Raajas Gardan Main Road, Chettiyar Agaram, Vanagaram, Chennai – 600095.